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Technology Services Agreement

Effective Date: 09-06-2026.

Welcome to Tenbit Solutions.

This Technology Services Agreement (the “Agreement”) sets forth the terms and conditions (the “Terms & Conditions”) under which Tenbit Solutions (the “Consultant”), shall provide technology consultancy and development services to you, (the “Client”).

By accessing the Consultant’s website and engaging Consultant’s services, the Client acknowledges that they have read, understood and agreed to be legally bound by the Terms & Conditions set forth herein. If the Client does not agree to any of the Terms & Conditions contained in this Agreement, they must immediately discontinue the use of the Consultant’s services.

1.  Age Requirement

By making a booking or engaging the Consultant’s services, the Client represents and warrants that they are at least 18 years old and legally capable of entering into this Agreement.

2.  Scope of Services

The Consultant offers a range of technology consultancy and development services, including but not limited to:

  • WordPress Development
  • Web & MERN Stack Applications
  • UI/UX Design
  • Mobile & Desktop App Development
  • AI & Automation Services
  • Graphic Design & Multimedia
  • Digital Marketing & Ads Management

The Consultant does not act as a reseller, distributor, or third-party service provider and does not directly procure third-party licenses or subscriptions on behalf of the Client unless expressly agreed upon in writing.

3. Client Responsibilities

The Client agrees and acknowledges that they shall:

  • Provide the Consultant with accurate, complete, and up-to-date information necessary for the performance of Consultant’s services.
  • Review all project deliverables, proposals, confirmations, and other documents provided by the Consultant and immediately notify the Consultant of any discrepancies or required modifications.
  • Be responsible for obtaining all required licenses, permissions, content rights, and any other necessary approvals for materials provided to the Consultant.
  • Assume all risks associated with the use of delivered services, including but not limited to deployment issues, third-party integrations, and platform changes.
  • Adhere to all applicable laws, regulations, and platform policies relevant to their project or business.
  • Committing any illegal act or misuse of delivered services may result in immediate termination of the engagement, and the Consultant shall not be held responsible for any penalties, fines, or legal consequences incurred by the Client.
4. Fees and Payment Terms
  • The Consultant’s fees for services rendered shall be outlined in a separate proposal or invoice provided to the Client.
  • Payment shall be due upon receipt of the invoice unless an alternative arrangement has been mutually agreed upon in writing.
  • All fees paid to the Consultant are non-refundable, except as explicitly agreed upon in writing.
5. Cancellation and Refund Policy
  • Refunds for services rendered will be considered on a case-by-case basis and at the sole discretion of the Consultant.
  • Cancellations must be made in writing by the Client and may be subject to cancellation fees as outlined in our proposal or invoice at least ten (10) days prior to the start of the project.
  • The Consultant shall not be responsible for any fees, penalties, or costs incurred by the Client due to cancellations, modifications, or failure to comply with third-party platform or service provider policies.
6. Limitation of Liability

The Consultant shall not be liable for any direct, indirect, incidental, or consequential damages arising from the Client’s use of Consultant’s services or any deliverables produced on Client’s behalf, including but not limited to:

  • Loss of revenue or data due to project delays, technical issues, or third-party platform changes.
  • Changes in platform policies or government regulations affecting the Client’s business operations.
  • Issues arising from third-party tools, APIs, or services integrated as part of the project.

The Consultant does not guarantee the performance, reliability, or availability of third-party services, including but not limited to hosting providers, payment gateways, advertising platforms, and API providers.

The Consultant strongly recommends that the Client maintain appropriate backups and business continuity measures for their systems and data. In the event that the Client chooses not to do so, the Client assumes all associated risks and agrees that the Consultant shall have no liability for any losses, damages, or expenses arising from such circumstances.

7. Force Majeure

The Consultant shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, internet or power outages, war, terrorism, civil unrest, or failures of third-party service providers. The Consultant shall use reasonable efforts to mitigate the impact of such events but shall not be obligated to issue refunds or compensate for losses incurred due to force majeure events.

8. No Guarantee of Availability Clause

The Consultant does not guarantee the availability of third-party tools, platforms, or services used in project delivery. All integrations are subject to availability and terms set by respective third-party providers. Prices and platform features may change without notice, and the Consultant is not responsible for any changes imposed by third-party service providers.

9. Intellectual Property Rights

Any designs, code, strategies, recommendations, or materials developed and delivered by the Consultant shall, upon full payment, be the property of the Client for the scope agreed upon. Pre-existing tools, frameworks, or proprietary methodologies used by the Consultant remain the exclusive intellectual property of the Consultant. The Client may not reproduce, distribute, or share such proprietary materials for commercial purposes without prior written consent from the Consultant.

10. Client Conduct & Code of Behavior

The Client agrees to conduct themselves in a respectful and professional manner while engaging in services facilitated by the Consultant. The Consultant reserves the right to refuse service or terminate any engagement without refund and/or blacklist the Client if the Client’s behaviour:

  • Is disruptive, abusive, or threatening toward Consultant representatives or affiliated parties.
  • Violates applicable laws or platform regulations.
  • Creates undue risk or reputational harm to the Consultant or its partners.
11. Images & Marketing

While engaging with the Consultant’s services, the Client acknowledges that project outputs, screenshots, or case study summaries may be used for marketing and advertising purposes. The Client consents to such use and grants the Consultant and its affiliates a perpetual, royalty-free, worldwide, irrevocable license to use these materials for any purpose, including but not limited to:

  • Marketing and promotional materials
  • Advertising campaigns
  • Social media, websites, and other digital platforms

The Client waives any right to compensation or approval regarding the use of such materials unless otherwise agreed in writing.

12. Currency & Exchange Rate Disclaimer

Any prices quoted in foreign currencies are based on exchange rates at the time of invoicing and are subject to fluctuations. The Consultant is not responsible for changes in exchange rates that may affect the final cost of services. The Client is responsible for any applicable currency conversion fees charged by their bank or payment provider.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Pakistan.

Any disputes arising from this Agreement shall be resolved in the courts of Lahore, Punjab, Pakistan.

14. Amendments

The Consultant reserves the right to amend this Agreement at any time. Any changes will be posted on our website, and Client’s continued use of Consultant’s services after such changes constitutes Client’s acceptance of the new Terms & Conditions.

15. Contact Information

For any inquiries regarding this Agreement or Consultant’s services, the Client may contact:

Tenbit Solutions

13-D, Commercial Market, Canal View, Lahore

Pakistan

Phone: +92 334 112 5444

Email: info@tenbitsol.com