Frequently Asked Questions

Everything you need to know about our custom web engineering, autonomous Agent AI workflows, cloud architecture, pricing models, and 24/7 SLA maintenance.

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Knowledge & Delivery Answers

Technical, Delivery & SLA Questions Answered

Select a category below to explore specific answers regarding our development stacks, AI integrations, and ongoing support.

Most custom web platforms and scale-up applications launch in 4–8 weeks. We operate on structured agile two-week sprints with staging demo previews, continuous client feedback, and zero surprise delays.

We primarily engineer modern applications using Next.js 15, React, TypeScript, Node.js, Python (FastAPI), Tailwind CSS, PostgreSQL, and headless CMS frameworks like Sanity, Strapi, and Shopify Plus.

Yes. Every platform is integrated with an intuitive visual dashboard or headless CMS. Your marketing and operations teams can update text, upload media, change pricing, and launch landing pages without touching code.

We build with static site generation, server-side rendering, sub-second edge CDN distribution, automated semantic schema markup, image optimization (WebP/AVIF), and clean semantic HTML to guarantee top lighthouse scores.

Our autonomous AI agents connect directly via secure 2-way APIs to your CRM (HubSpot, Salesforce), WhatsApp Business API, email systems, and internal databases to automate customer inquiries, qualification, and appointment scheduling.

We implement strict Retrieval-Augmented Generation (RAG) guardrails. The AI only retrieves answers from your verified company knowledge base, policy docs, and product databases, with automatic human fallback when confidence thresholds are not met.

Yes. Our models natively support 90+ languages including English, Urdu, Arabic, German, French, and Spanish, automatically detecting customer language and responding with culturally accurate fluency.

Absolutely. We use enterprise-grade private model endpoints with zero data retention policies. Your proprietary business data is never used to train public foundation models, and all interactions are encrypted in transit and at rest.

We architect scalable, containerized infrastructure on Amazon Web Services (AWS), Google Cloud Platform (GCP), Cloudflare, Vercel, and modern Kubernetes clusters with automated auto-scaling and failover.

Yes. We have deep experience building bidirectional webhooks and REST/GraphQL connectors linking payment gateways (Stripe, PayPal), CRM systems, enterprise ERPs (SAP, Oracle), inventory managers, and custom relational databases.

Every deployment incorporates Cloudflare Enterprise WAF, rate limiting, automated SSL/TLS certificates, daily off-site encrypted backups, vulnerability scanning, and strict role-based access control (RBAC).

We use blue-green deployments, canary releases, and dual-write database migration strategies to ensure zero interruption to your live transactions and active users during major platform upgrades.

We offer both fixed-scope milestone contracts (tied to sprint deliverables) and dedicated monthly engineering retainers. You only release milestone payments after approving staging deliverables.

You own 100% of all intellectual property, source code, design assets, and database architecture upon project completion. We transfer full repository ownership with complete technical documentation.

Every project includes a 30-day comprehensive bug-fix warranty. Afterwards, we offer tiered 24/7 SLA maintenance retainers providing proactive server monitoring, security patching, speed optimization, and direct developer access.

Our core engineering headquarters is based in Lahore, Pakistan, collaborating with clients across North America, Europe, the Middle East, and Asia. Communication is seamless via dedicated Slack/WhatsApp channels, Jira boards, and weekly video calls.

Direct Contact

Still Have Questions? We're Here to Help

Reach out directly to our engineering leads and solutions architects for personalized technical advice.

Email Tech Leads

Send your project RFP or architectural questions anytime for a 24h technical response.

info@tenbitsol.com

Call Lahore HQ

Speak directly with a senior software architect regarding your custom roadmap.

+92 334 112 5444

Visit Our Studio

786 Samsani Road Multan Raod, Lahore, Punjab, Pakistan — schedule an on-site strategy session.

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“Tenbit Solutions revamped our custom box quoting engine and automated our supplier workflows. Our inbound lead conversions jumped by 54%, and our customer response time dropped to under a minute.”
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“Working with the Tenbit team was smooth from day one. They delivered a modern, mobile-friendly platform that makes ordering custom packaging seamless for our retail clients.”
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